Privacy Policy
I. Objective
The privacy policy (“Policy”) is applicable to the online interfaces of MYIDENTITI.COM. (“MYIDENTITI.COM”, “our”, “we” or “us”) including www.MYIDENTITI.COM.com and the mobile site/applications. The purpose of this Policy is to describe how MYIDENTITI.COM collects, uses, maintains and shares information about you (“user” or “you” or “your”) on account of you accessing and using the Site. This information may include but is not limited to any information you upload, emails that you exchange with MYIDENTITI.COM and other users of the Site and any information submitted/ provided by you to MYIDENTITI.COM.
We understand the importance of your privacy and we are committed to ensure that you are aware of how your information is being used. Please read this Policy carefully to know how we collect and use your information. Your use of the Site is also governed by our Terms of Use. You are free to use the Site only if you agree with our policies and practices encapsulated in this Policy read in conjunction with the Terms of Use.
By using the Site and/or by providing your information to us, you consent to the collection and use of the information you disclose on the Site in accordance with this Policy. If you wish to contact MYIDENTITI.COM in connection with any matter relating to this Policy or privacy related issues you may send an email to data.privacy@MYIDENTITI.COM.com. Alternatively, you may raise your concern using your Account (as defined below).
By visiting, browsing, accessing and/or using the services of/on the Site, you consent and agree to the terms of MYIDENTITI.COM’s Policy as detailed herein.
You must agree that the information furnished by you is true, lawful and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, MYIDENTITI.COM shall never be liable to you or to any third party for the same.
II. Types/ Nature of Information we Collect:
There are three (3) general categories of information we
collect.
A. Information you provide us, to enable your use of the Account/Site
B. Information you choose to give us
C. Information that is necessary for the payment related services
Further to each of the aforementioned categories set out in Section II: Sub-Section A, B and C above we collect the following types of information from you (collectively referred to as “Information”)
i) “Personally Identifiable Information” – information that could be used
to identify you such as, your name, email address, age, gender, IP addresses
and other similar information;
ii) “Sensitive Personal Information” such as passwords in
encrypted form and secured financial/ payment related information;
iii) “Non-Personal Information” – information that cannot
be used to identify you such as the webpages that you have viewed and your
usage patterns; and
iv) “Device Information”– information which is automatically
collected about the device from which the Site is used.
A. Information you provide MYIDENTITI.COM to enable your
use of the Account/Site
We ask for and collect the following Personally Identifiable Information and
Sensitive Personal Information about you when you use the Site. This
information is necessary for performance of the agreement between you and us
and to allow us to comply with our legal obligations. Without it, we may not be
able to provide you with all the requested services.
i) Account Information. In order to use certain features
on the Site, MYIDENTITI.COM may require you to create a user account
(“Account”) which shall include your user profile (“Profile”). When you opt to
create such an Account and sign /click on “I Accept” in respect of the creation
of an Account, we require you to provide certain Personally Identifiable
information such as your first name, last name, email address, date of birth,
place of birth, employer name, phone number, and depending on the nature of
services you avail, information pertaining to your gender and marital status.
ii) Profile and Listing Information. In addition to (i) above,
in order to use certain features on the Site (such as booking or creating a
listing), we may ask you to provide certain additional Personally Identifiable
Information, which may include your address, phone number, and a profile
picture.
iii) Identity Verification Information. To help create
and maintain a trusted environment, we may collect certain Personally
Identifiable Information in order to verify your identity, such as images of
specified government issued identification, including passport, national ID
card, or driving license, or any other information as may be required to verify
your identity .
iv) Payment Information. In addition to the foregoing, in
order to use certain other features on the Site (such as booking or creating a
listing), we may require you to provide certain financial information (as more
particularly described in sub section C below) in order to facilitate the
processing of payments.
v) Communications with MYIDENTITI.COM and its affiliates and authorised
service providers/agents or other users. When you communicate
with MYIDENTITI.COM or use the Site to communicate with MYIDENTITI.COM’s
affiliates and authorised service providers/agents or when you communicate with
other users of MYIDENTITI.COM, we collect all such correspondence, information
about your communication and any additional information you choose to provide.
B) Information you choose to give us
You may choose to provide us with additional Personally Identifiable
Information in order to obtain a better user experience when using MYIDENTITI.COM.
i) Additional Profile Information. You may choose to provide
additional Personally Identifiable
Information as part of your Profile (preferred language(s), city, and a
personal description). Some of this information as indicated in your account
settings is part of your public profile page and will be publicly visible to
others.
C) Information that is necessary for the payment related
services
MYIDENTITI.COM needs to collect the following Sensitive Personal Information,
as it is necessary for the adequate performance of its agreements with you and
to comply with applicable law (such as anti-money laundering regulations).
Without it, you will not be able to use payment services offered by MYIDENTITI.COM
on the Site:
i) Payment Information. When you use any payment services on the Site, certain financial information may be required to facilitate the processing of such payments. You are to note that MYIDENTITI.COM engages with third party payment service providers in order to enable you to process your payments in connection with the use of MYIDENTITI.COM’s services. You will be required by such third-party payment service providers to provide certain Sensitive Personal Information. Please note that to this extent, you will be subject to the terms of use and privacy policy that is maintained by such third-party service provider.
ii) Identity Verification and Other Information. In connection with the collection of payment information and processing your payments we may also require certain information using which we can verify your identity (such as images of your specified government issued identification including passport, national ID card, or driving license) or other authentication information/KYC documents, your date of birth, your address, e-mail address, phone number and other information (such as your invoice amount, e-mail id and contact number) in order to verify your identity, provide the payment services to you, and to comply with applicable law.
Note where we share your Sensitive Personal Information or Personally Identifiable Information, appropriate protections will be in place to protect such information as required by applicable data protection laws.
III. Purposes for which we use your Information:
a) Correspondence/communication with you pursuant to you registering an Account
or your usage of the Site;
b) Verification of your Account;
c) Ensuring that the content on the Site is presented in the most effective
manner for you and for your device;
d) To provide you with newsletters, information, products or services that you
request from us which we feel may interest you, where you have consented to be
contacted for such purposes;
e) To notify you about changes to the Site, this Policy or the Terms of Use;
f) For the purpose of studying your usage patterns;
g) For analytical purposes, including but not limited to assessing usage data,
usage patterns, estimate audience sizes and other similar activities;
h) In any other manner we may describe when you provide the Information;
i) Detection and prevention of fraud, spam, abuse, security incidents, and
other harmful activity;
j) Conducting security investigations and risk assessments;
k) Compliance with our legal obligations and applicable laws;
l) Compliance and monitoring of our contractual obligations towards you;
m) Resolution of any disputes with you or any of our users s and enforce our
agreements with third parties.
In connection with the activities above, we may conduct profiling based on your interactions with MYIDENTITI.COM, your Profile information and other content you submit, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to Site, if such processes detect an activity that we think poses a safety or other risk to MYIDENTITI.COM, other users, or third parties.
IV. DATA SECURITY
The Information that you provide, subject to disclosure in accordance with this Policy and Terms of Use, shall be maintained in a safe and secure manner. MYIDENTITI.COM’s databases and Information are stored on secure servers with appropriate firewalls owned by MYIDENTITI.COM or by third parties.
MYIDENTITI.COM gives the user right to withdraw his consent by sending an email at data.privacy@MYIDENTITI.COM.com
Given the nature of internet transactions, MYIDENTITI.COM does not take any responsibility for the transmission of Information including the Information you provide to MYIDENTITI.COM. Any transmission of your Information on the internet is done at your risk. MYIDENTITI.COM does not take any responsibility for you or any third party circumventing the privacy settings or security measures contained on the Site.
While MYIDENTITI.COM will use all reasonable efforts to ensure that your Information is safe and secure, it offers no representation, warranties or other assurances that the security measures are adequate, safe, full proof or impenetrable.
You acknowledge that as a registered user you are responsible
for maintaining the security of your Account such as your Account login
credentials and passwords, and that you should not provide these credentials to
any third party. If it comes to your knowledge that or if you have reason to
believe that your Account credentials have been stolen or been made known to
others, you must contact us immediately at data.privacy@MYIDENTITI.COM.com. You
acknowledge that you are responsible for all acts done, using your Account
login credentials. MYIDENTITI.COM is not responsible if someone else accesses
your Account on account of your failure to maintain security of your Account
credentials.
.
V. Your Rights:
a) Managing Your Information
You may access and update your Personally Identifiable or Sensitive Personal
Information through your Account settings. Please note that you do not have the
option to connect to third party applications using your Account. Do note
however, MYIDENTITI.COM reserves the rights to save any Non-Personal, Device
Information and usage Information and you are not entitled to seek the deletion
of the same.
MYIDENTITI.COM at its sole discretion may permit or deny the change of any Information, if it is believed such Information is required to comply with applicable laws.
b) Rectification of Inaccurate or Incomplete Information
You have the right to ask us to correct inaccurate or incomplete Personally
Identifiable Information or Sensitive Personal Information concerning you (and
which you cannot update yourself within your Account) by
contacting data.privacy@MYIDENTITI.COM.com.
VI. Data Retention and Erasure
We retain your Information as long as it is required for it discharge its obligations towards you and/or as may be required under law. However, there may be circumstances that mean we must retain your personal information for longer (e.g. in the event of a dispute or if you make a claim in relation to a booking). We may retain some of your Personally Identifiable information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. Information you have shared with others (e.g. reviews, forum postings) may continue to be publicly visible on the Site, even after your Account is cancelled.
VII. International Privacy Rights
MYIDENTITI.COMs’s Sites and/or databases are operated and managed on servers that may be located and operated in different jurisdictions. By using and accessing the Site, you consent to the transfer to and processing of your Information including the Sensitive Personal Information and the Personally Identifiable Information, on servers that may be located in a jurisdiction different from where you are located, and that the protection of such Information may be different than required under the laws of your residence or location.
VIII. Age restrictions
The Site is only intended for users who are competent to contract under applicable
law. If you are not of the requisite age, you are not to provide any Personally
Identifiable Information or Sensitive Personal Information. If it comes to MYIDENTITI.COM’s
attention that any such information pertains to an individual who is not
competent to contract under applicable law, such Information may be deleted
without notice to you.
IX. Amendments to the Policy
This Policy is subject to change at MYIDENTITI.COM’s sole discretion. Any changes to the Policy will be notified by way of a notice on the home page.
X. Terms of Use
This Policy shall form a part of the Terms of Use.
XI. Data protection contacts
If you have any questions, comments, complaints or suggestions in relation to this Policy, or any other concerns about the way in which we process information about you, please contact our Grievance Redressal Officer (detail mentioned below) at data.privacy@MYIDENTITI.COM.com. We shall endeavour to address all requests/complaints within thirty (15) days from the date of such a request/complaint being made.