MYIDENTITI.COM does not guarantee any refunds for the cancellation of its services. The amount of booking/consulting charge is non-refundable. MYIDENTITI.COM reserves all rights to refund a partial amount depending on the type of service and the time of cancellation.
All cancellation requests must be submitted to the billing department of Myidentiti via email or phone. Your request will be considered valid only when you receive a mail confirmation from the billing department.
Once the payment has been made and all the documents are verified, the customer can postpone the service up to 6 weeks depending on the service availed without any penalty fee.